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Privacy Statement

Privacy Statement

At GOmeasure, we offer measurement solutions that enable your breakthrough innovations. Our shared success depends on a solid understanding of your needs. One way we pursue this understanding is by collecting information about you when you use our products or otherwise interact with us. When you share your information with us, you entrust us with your privacy, and that is a responsibility we take seriously. This Privacy Statement provides a clear explanation of how we collect, use, share and protect your personal data.

This Privacy Statement covers the following subjects:

  1. Collection of information
  2. Use of personal information
  3. Sharing of information
  4. Security
  5. Changes to your personal information
  6. Notifications of privacy statement changes
  7. Contact information

These areas are described in detail below. This Privacy Statement does not apply to any third-party websites, services and applications that you elect to access through our websites.

  1. Collection of information

Personal data is any information relating to an identified or identifiable natural person, including information that can be used to identify you as an individual, directly or indirectly by reference to one or more factors specific to you. Personal data can include, but not limited to, the following types of information:

Personal information: GOmeasure collects and uses personal information from our customers and potential customers. Such information includes your name, contact information (postal address, telephone number, fax number, and email address), billing information, transaction history and credit card or other financial information. You may also elect to provide GOmeasure with information regarding your personal or professional interests, demographics, experience with our products and contact preferences.

Online usage information: GOmeasure also sometimes collects and uses information from your online interactions with us. Online usage information can include IP address, browser size, type and language, referring/exit pages and URLs, number of visits to our website and the hyperlinks you visited.

We collect information about you that you provide to us. For example, we collect such information when you:

  • access or use our Products
  • create an online/mobile application account and/or profile
  • request or purchase Products
  • send us devices for service
  • fill out a form
  • provide us with your business card or other contact information
  • participate in a contest or promotion
  • complete a survey
  • sign up to receive one of our newsletters
  • communicate with us via third party social media sites
  • request customer support
  • otherwise communicate with us

The types of information we may collect include, but are not limited to:

  • your name
  • your email address
  • your password
  • your postal address
  • your phone number
  • your company name and contact details
  • your job function
  • your job title
  • your industry sector
  • the names and contact information of individuals you work with
  • work-related records and reports
  • device and tool information related to your account (e.g., serial number and purchase date)
  • payment information
  • service activation codes
  • photographs
  • videos
  • diagrams
  • notes
  • any other information you choose to provide

We may combine the information you provide to us through different communications and contact channels.

We collect personal information that you choose to provide GOmeasure in person, on the phone or electronically. Additionally, we may now or in the future receive personal information about you from third parties that legally acquired the information and that have the right to share it with GOmeasure.

GOmeasure may use cookies and other technologies to collect online usage information.

  1. Use of personal information

GOmeasure uses your personal information: (a) to respond to your correspondence; (b) to help you complete a transaction or order; (c) to provide updates on service and benefits; (d) to personalize our website for your needs; (e) to provide advertising, promotions or newsletters regarding GOmeasure products and services to you online or by email; (f) to conduct market research to help us better meet our customers’ needs; (g) to obtain your feedback on GOmeasure products or services you have purchased; (h) to process job applications; and (i) for payment and order processing. Whenever we collect credit card numbers or other financial data, such information will be encrypted, will only be used for payment processing and will not be retained for other purposes.

GOmeasure collects online usage information to optimize your online experience, specifically: (a) to remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) to provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our website; (d) to monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) to diagnose or fix technology problems; (f) to help you efficiently access your information after you sign in; and (g) to provide advertising for GOmeasure products and services to you online or by email.

We partner with trusted third parties to manage GOmeasure advertising on other websites. These partners use cookies to collect information about your activities on GOmeasure’s website, so that we can provide you advertising for GOmeasure products and services that are relevant to your interests.

  1. Sharing of information

GOmeasure will not rent or sell your personal information to third parties. We will only share your personal information outside of GOmeasure for the reasons described below:

We may share your personal information with GOmeasure business partners including sales, rental and solution partners and agents offering GOmeasure products and services, and vendors acting at our direction. We do so only to the extent necessary for the specific business partnership, or as otherwise permitted by applicable law. Such GOmeasure business partners are required to keep this information confidential and may not use it for any purpose other than to offer, sell or rent GOmeasure products and services, or to provide services at GOmeasure’s direction.

GOmeasure also may disclose your personal information to any other third party with your prior consent.

GOmeasure’s website may contain areas where users can transmit or post communications, for example, on blogs or in user forums. Any personal information you submit there will be publicly available, and can be read, collected or used by other users, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in such public areas.

The Products may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Products with other media, and vice versa. Using these features shares information with your friends or the public, depending on your settings with the entity that provides the feature. For more information about the purpose and scope of data collection and processing related to social sharing features, please visit the privacy policies of the entities that provide these features. We accept no responsibility for the privacy practices of these entities.

  1. Security

The security of your personal information is important to us. We follow reasonable physical, administrative and technical safeguards intended to protect the personal information submitted to us, both during transmission and after we receive it. These measures follow generally accepted industry standards both during transmission and once it is received. Unfortunately, the transmission of information over the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmission to our website.

We will provide you access to your personal data and the ability to review and correct it or ask for it to be deleted, as applicable. To request access, correction or deletion of your personal data, please contact GOmeasure. We will respond to your request as soon as is reasonably practicable and in any event within 30 days. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

In the event that the security of any of your personal data under our control is compromised as a result of a breach of security, GOmeasure will take all reasonable steps to investigate the situation, when appropriate will notify those individuals whose personal data may have been compromised and may take other steps in accordance with any applicable laws and regulations.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Changes to your personal informaion

Opting out of collection of personal information: You may, of course, decline to submit any personal information to GOmeasure, but then you may not be able to take advantage of some features of our website and we may not be able to communicate with you about GOmeasure products and services. In addition, personal information may be required to determine access eligibility for certain restricted parts of our website.

Opting out of collection of online usage information: Your browser or mobile device may allow you to delete and disable cookies. Note that disabling cookies may disable many of the features available through GOmeasure’s website.

Opting out of GOmeasure emails: You may choose to opt out of receiving marketing emails from GOmeasure, including newsletters and promotions by following the unsubscribe instructions included in each marketing email or by contacting GOmeasure. However, please note that opting out may prevent you from receiving email messages regarding updates, improvements, or special offers. If you opt out of marketing emails, we may continue to send you transaction or service-related emails about our business dealings with you to the extent required to establish, carry out or terminate such business dealings. We reserve the right to contact you for non-promotional purposes when we believe it is necessary, including where required by law.

Deletion of user content: To request that GOmeasure remove your user content or personal information from public areas of our website, contact GOmeasure. In some instances, we may not be able to remove your user content or personal information, in which case we will let you know if we are unable to do so and why. In addition, such information may continue to be available online even after it is removed from our website.

  1. Notifications of privacy statement changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  1. Contact information

Please direct questions or comments about our privacy practices to:



Company address:

GOmeasure ApS

Værkstedsgården 14, 1. sal

DK-2620 Albertslund

Phone: +45 31 33 18 19


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