Keithley 2230-30-3-EW 3 Year KeithleyCare Gold Plan

Keithley 2230-30-3-EW 3 Year KeithleyCare Gold Plan

During repair periods, Gold Care customers are entitled to a free loaner unit that is of equal or higher performance as the product being repaired. To minimize downtime, loaner units are shipped within 48 hours of the initiation of service. The Tektronix Gold Care Plan provides a seamless ownership experience without incurring additional service-related costs over the plan coverage period. 

Gold Care can be ordered at time of instrument purchase or anytime throughout the life of the instrument. 
 

The Gold Care Service Plan Solution

• 3 year protection plan
• Loaner product shipped within 48 hours 1
• Extension of standard product warranty
• Protection from manufacturer defects
• Protection from ESD and EOS events 2

Priority Care

Gold Care customers receive priority access to the Tektronix global network of customer call centers, staffed by technical experts. 

Repair costs for electrostatic discharge (ESD) and electrical overstress (EOS) events are handled free of charge. 2 

To further reduce downtime, Gold Care instruments are placed at the front of the queue once they reach our service center. 

Products are returned in like-new condition. When necessary, a factory certified calibration is included at no additional charge. 
 

Increased Uptime

With Gold Care, there is no need to worry about unexpected equipment 
failure or production delays. 
 

• Minimize downtime with a loaned instrument shipped within 48 hours
• Get back to work faster with priority access to global Tektronix customer call centers
• Protect from unexpected events with coverage of EOS and ESD damage

Compliance

All repair work includes any calibration and adjustments necessary to restore your instrument to published accuracy specifications, ensuring that all measurement results can be trusted. Calibrations are performed under ISO 9001:2015 Registered Quality System and in compliance with metrology standards: 
 

• ISO/IEC 17025:2005
• ANSI/NCSL Z540.1-1994(R2002)

Which Plan is Right for You?

Our factory warranty covers your equipment from failures and design flaws, In addition, there are several service options which can extend your warranty coverage and avoid costly repairs. Pick the plan that best suits your needs (3 or 5 year options available): 

Factory Service Plans	Standard Protection Ships with your instrument.	Extended Protection Basic coverage that extends your warranty to protect your investment and your uptime.	Premium Protection Save up to 80% and shield yourself from unexpected downtime and cost with these feature-rich plans.
Features	Original factory warranty with purchase -1 or 3 years)	Tek Care and KeithleyCare™ Extended Warranties – 3 or 5 years	Total Protection Plan – 3 or 5 Years, Tek & Keithley	Gold Care Protection Plan – 1, 3 or 5 Years, Tek only
Original factory warranty
Extension of factory warranty
Protection from manufacturer defects
Free factory certified calibration with repair (if necessary)
Free in-country shipping
Priority on-bench service
Coverage of user-caused EOS and ESD damage
Coverage from accidental damage
Coverage from normal wear and tear
Loaner unit during repair shipped within 48 hours
Optional Factory-Certified Calibration Plans- 3 or 5 year Various levels with and without data, for additional cost. Plan details.	Initial factory calibration included
Suitable for	Included with every product	Any Tektronix and Keithley instruments	4-5-6 Series Oscilloscopes Function Generators Multimeters Probes Other advanced products	70k & 8 Series Oscilloscopes Probes Signal Sources Spectrum Analyzers